Have you ever found yourself confronted with a problem at work and wondered what the best way forward was? If you have encountered occasions where the same problem reoccurs, continuous improvement may well be a plausible solution. Continuous improvement is a structured process of change that addresses problems or improvement opportunities so that performance objectives are met and performance is enhanced and consistently delivered.
In this course, we will provide you with tools and techniques to use to implement a continuous improvement process in your workplace. You will also learn about the role you will need to play in supporting others in your team to exercise responsibility and decision-making to improve the quality and consistency of work outputs. This course is targeted at those responsible for improving the efficiency and quality of systems and processes. It should be completed by all managers, team leaders, operational staff and supervisors who are looking for tools and techniques to continuously improve their output.
On completion of this course, you will be able to:
1 hour (nominal)
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