Overview
The Certificate IV in Business is designed to provide you with the necessary skills for middle management in business/office/administration environments. This course is appropriate for those with supervisory or limited management responsibilities within a number of business sectors including small business, medium sized enterprises or a business unit in a larger organisation.
This qualification is delivered online providing you with the flexibility to complete the training when and where you wish. You will be fully supported throughout the learning process by qualified trainers from Accredited Online Training (AOT), Australia's leading provider of online qualifications.
AOT provide exemplary participant support services, including:
- Individual over-the-phone inductions with a facilitator who will step you through the process and answer any queries;
- Unlimited mentoring and support services by qualified training via a toll free phone number or via email;
- Access to a virtual classroom that allows participants to communicate with a trainer and other participants in real time.
Please click here to download the Student Handbook. Once you have registered, you will be emailed all relevant details.
Course Content
The Certificate IV in Business will provide you with the skills and knowledge to manage physical, human and financial resources within a business environment.
On completion this course, you will be able to:
- Develop work priorities;
- Develop teams and individuals;
- Coordinate implementation of customer service strategies;
- Monitor a safe workplace;
- Promote innovation and change;
- Produce complex business documents;
- Administer projects;
- Promote the business;
- Undertake business planning;
- Implement effective workplace relationships.
BSBOHS407A - Monitor a safe workplace
BSBCUS401A - Coordinate implementation of customer strategies
BSBCUS402A - Address customer needs
BSBFIA402A - Report on financial activity
BSBMKG413A - Promote products and services
BSBRES401A - Analyse and present research information
BSBREL401A - Establish networks
BSBPMG510A - Manage Projects
BSBITU306A - Design and produce business documents
BSBFIA401A - Prepare Financial Reports
All assessments are conducted online and you will receive feedback from your assessor within 48 hours (except when there is a Public Holiday). Holistic or major assessments may take up to seven days. Assessments may include multiple choice and/or short answer questionnaires, portfolios, case studies, and in some cases video and/or workplace based evidence may also be required.
Click here to learn more about the assessment process.
Help is only a phone call away! Qualified trainers are available to take your calls during business hours (Monday to Friday 9am to 5pm Queensland time) on 1-300-726634. Or if you prefer email, please send your query to trainer@aot.edu.au. Whether you call or email, be sure to mention that you are completing your qualification through IPAA Queensland and Learning Seat. Please also enquire about our virtual classrooms.
Duration
Maximum nominal hours: 438
Full-time load: 12hrs/wk
Full-time duration: 37 weeks
Maximum 12 months access to online course (approx. 10-20 hours to complete each unit). This should include completing both the online training module and the associated formal assessment component.
How to gain your qualification faster?
Recognition of Prior Learning (RPL) is the acknowledgement of the skills and knowledge that you have gained through previous studies, work and life experiences. If RPL is granted, this will mean that you will not have to complete the study or assessments for a unit or units of competency. Please read the student handbook for more information.