Business and Operational Planning

Overview

This one-day course is aimed at people who are either new to planning or would like to make their planning processes and plans more meaningful and useful. The course guides participants through a complete planning process, from diagnosis to evaluation, and provides the opportunity to practise a range of planning techniques along the way.

Course Content

This course explores the whole process and framework of planning, and identifies what makes plans work. It includes environmental analyses, vision/direction setting, goal setting, identification of priorities, development of strategies and SMART performance measures, assignment of responsibilities and risk management. It follows this up with the actual writing, communication and implementation of the plan.

Course Outcomes

By the end of this course attendees should be able to:

• identify the elements of successful plans
• understand the planning process, particularly as it relates to the public sector
• undertake environmental analyses
• identify SMART goals, workable strategies and action plans
• develop robust performance measures
• facilitate planning processes and implement a range of planning methodologies
• identify and analyse risks
• review and monitor plans

Benefits to your organisation

• more effective plans and planning processes
• skilled planning facilitators
• better implementation, monitoring and review of plans

Benefits to you

• a better understanding of public sector planning processes
• more useful and usable plans
• a range of processes for facilitating business planning