Building Positive Stakeholder Relationships

Overview

This interactive course will guide participants through the maze of complex human behaviours, offer improved understanding of emotions and perceptions, provide insight into notions of turf protection, and inspire the energy to be the one who makes a difference. Getting your stakeholders on board doesn't just make good business sense. It is essential to good business outcomes.

Course Content

The content will cover clarification and understanding of the importance of stakeholder relationships (from all perspectives), then work through methods of creating pathways, achieving collaborative business approaches, and building mutual trust and credibility with stakeholders.

Course Outcomes

By the end of this course attendees should be able to:

• understand the motivations behind many human behaviours
• use methods for creating constructive pathways
• use techniques for building trust and credibility
• use methods for achieving collaborative business approaches
• recognise the importance of effective stakeholder relationships

Benefits to your organisation

• improved business outcomes through improved stakeholder relationships
• increased job satisfaction for staff, leading to higher productivity
• time saved as relationships develop positively and intervention is minimised

Benefits to you

• increased confidence when interacting with stakeholders
• clarity around stakeholder relationships and increased ability to set clear mutual expectations
• improved stakeholder relationships, supporting productive interactions