Team Management

This course maps to capability: 2, 3, 5
COST Prices include GST and are subject to change
Member
$430.00
Corporate
$530.00
QPS
$461.50
Standard
$710.00

Overview

In a changing public sector environment, ensuring you have a team that can consistently achieve high levels of performance is important, but also challenging. This course will provide supervisors and team leaders with strategies to manage the process of developing a high-performing team. It will give participants an understanding of how to develop shared vision, goals and values, an appreciation of group processes, how individuals contribute to a team, how to build communication effectively, and how to maximise strengths for team effectiveness. It will also assist participants to evaluate their team's current stage of development and identify specific strategies to enhance performance at individual and team levels.

Course Content

Course content includes planning for a high performing team, understanding the team development process, and creating shared vision, goals and values. It also covers a range of team skills such as understanding preferences, maximising diversity, team communication, collaborative problem solving, conflict resolution, coaching, feedback, motivation and team development. Participants should leave with clear ideas and renewed enthusiasm for managing teams.

Course Outcomes

By the end of this course attendees should be able to:

  • involve team members in developing shared team vision, goals and values
  • better understand team development processes and the role they can play in the success of a team
  • use collaborative problem-solving tools to resolve team issues
  • use information-sharing processes to best effect
  • use diversity within the team to create synergy
  • more effectively develop individual team members, using situational leadership, coaching and feedback
  • motivate individuals and the team
  • design a team development plan for implementation in the workplace

Benefits to your organisation

  • higher performing teams
  • teams that undertake collaborative problem-solving to resolve issues
  • more motivated teams

Benefits to you

  • develop your team towards better levels of performance
  • resolve issues within your team collaboratively
  • develop and motivate individuals and your team as a whole