Facilitation Skills

This course maps to capability: 1, 2, 3, 4, 5
COST Prices include GST and are subject to change
Member
$430.00
Corporate
$530.00
QPS
$461.50
Standard
$710.00

Overview

Workplace culture is changing, and so too are people's expectations. Team members want to be involved in decision-making and planning in a meaningful way. Increasingly, a lot of service delivery also depends on engaging with the community. Effective facilitation helps us to accomplish all of this. An effective facilitator knows how to work with a group, encouraging their participation while moving them towards a workable outcome. This course will give you the skills to do this in your job.

Course Content

The course clarifies what facilitation is, as opposed to teaching and training, and outlines the characteristics of an effective facilitator. It explores group processes, group facilitation methods, ways to move groups towards outcomes, and methods of dealing with challenging group members. It also covers the use of resources to support facilitation. This course is about practical skills and strategies to achieve results through groups.

Course Outcomes

By the end of this course attendees should be able to:

  • develop a self-assessment of their current facilitation skills
  • demonstrate an understanding of facilitation
  • understand the role of facilitation in group processes
  • list group process activities and effective resources for moving groups towards outcomes
  • develop strategies for dealing with challenging group members
  • develop an action plan for ongoing development

Benefits to your organisation

  • more effective group interactions, more effective meetings and better business outcomes
  • increased staff contribution and participation
  • improved working relationships

Benefits to you

  • increased confidence in leading and running groups
  • a wider repertoire of communication skills
  • greater self awareness