Training Facilitators

Bruce is an organisational psychologist and has taught at universities and consulted to public and private organisations since 1989. He has helped organisations and thousands of individuals develop useful and streamlined practices. He offers enlightened perspectives in self management, HR processes, performance and career management. His courses are well regarded, and provide lots of opportunities for practical skill development.

Dr Richard Barber is a world expert on the nature and management of systemic organisational risks. He has 25 years of leadership experience in government organisations in Australia and almost 10 years as a management consultant.

Kylie is an experienced consultant and facilitator who has worked extensively across public, private and not-for-profit sectors. She is highly regarded for her work on strategy and planning and is a respected organisational development consultant. Kylie was a Director at Deloitte and has held management positions in the public sector in the area of strategy and performance. With a focus on strategic thinking and growth planning, Kylie is passionate about coaching people to achieve organisational success. With a collaborative and engaging approach, Kylie delivers learning outcomes and tools that can be immediately applied to improve workplace performance.

Maree has extensive experience in working with individuals and groups in voice, communication and presentation skills. Maree's 20 years of experience, together with her qualifications from Trinity College (London), AMEB and her accreditation in mediation from Bond University, ensures that she delivers a dynamic learning experience that covers both the theoretical and the practical.

Having worked in the public sector for 27 years in senior human resource management and industrial relations roles, Paul Cruickshank often appeared before Commissions and Tribunals to defend administrative decisions that impacted upon employees. Now, as an Employment Relations Advocate and Consultant, Paul advocates on behalf of individuals who seek to challenge adverse and unlawful administrative decisions.

Dott has based her 35 year career on client service and delivering results. Her experience has been gained working across several industries as a senior line manager and management consultant, in both the public and private sectors. She is highly regarded as a reliable and dedicated consultant and associate. Clients and colleagues particularly value her for her unflagging enthusiasm, patience and 'can do' attitude.

Caroline is a practising solicitor and lecturer with the University of Southern Queensland. Caroline teaches in Legal Process and Research, Electronic Law and Introductory Law. She has over 15 years of experience working in state government in the areas of policy and legislation. She has been responsible for coordinating legislative reform programs, including the drafting of reforms and the passage of legislation through Parliament. Caroline is a keen advocate of the need for the development of skills and training to build excellence and confidence within the workplace.

For over 20 years, Vi-Mary has studied and worked with organisations, teams and individuals within the public sector to assist them in achieving excellence. Her specialisation in the areas of communication, leadership, management, and team and individual development is built on a strong foundation of qualifications and extensive experience in all of these areas. Her programs are both highly interactive and practical and are designed to give participants the confidence to integrate their learnings as soon as they return to the workplace.

Terry is a former Queensland Director General. He is an Adjunct Professor in Politics and Public Policy at Griffith University, as well as being the Vice Chancellor’s Principal Policy Adviser. He has extensive experience as a public servant at each level of Australian Government and a professional interest in ensuring public servants have the enthusiasm and skills for engaging in a dynamic public policy and service delivery environment. He has a keen eye for the intersection between politics and policy and is uniquely placed to share his perspectives on how public servants should carry on business during caretaker periods. He has taught programs and workshops on this and many other issues in public policy.

Sandra’s experience as a journalist, editor, senior public sector employee, and facilitator ideally positions her to assist staff of all levels to hone their writing skills. Having worked as a communication manager in government, she holds a Graduate Diploma in Organisational Communication from QUT and she is a former vice-president of the Society of Business Communicators. Her specialty is the training and coaching of public sector employees in all aspects of writing. She also works as a writer, editor and proofreader for clients around Australia.

Deborah has worked at management levels in the public sector and has extensive experience in training and facilitating groups of all sizes. She believes that when done well, facilitation allows groups to discuss all aspects of a given scenario, consider options and have workable, achievable outcomes. She is also passionate about giving participants the chance to build excellent communication and assertion skills.

Korrine has worked with and within the public sector for 24 years as a human resource and organisational development consultant. As a result, she has a deep insight into the unique frameworks, cultures and challenges of the public sector. Her specialisations and post-graduate qualifications in leadership and team and organisational development reflect her passion for assisting individuals and organisations to maximise their potential.

Mark is a dynamic trainer and facilitator with over 12 years of experience in adult education. With a firm grounding in accelerative learning, he believes in making training fun, using interaction and self-discovery. He achieves exceptional results through whole brain and multi-sensory training approaches that appeal to all learning styles. Mark has delivered training for a large array of private and public sector clients, gaining a reputation as being adaptive in suiting participants’ needs.

John is a Professor in the Department of Politics and Public Policy and Deputy Director of the Centre for Governance and Public Policy at Griffith University. His research interests include political theory, political leadership, foreign policy and public management. He is the author of numerous articles in books and international journals, co-editor of Rethinking Australian Citizenship and Dissident Democrats: The Challenge of Democratic Leadership in Asia, and author of The Politics of Moral Capital and Between Virtue and Power: The Persistent Moral Dilemma of US Foreign Policy.

Following 15 years of service with the Queensland Department of Local Government, Gary moved into local government as Chief Executive Officer of the Logan City Council. During his tenure he saw more than eigt elections and worked under six different mayors. Helping Mayors and Councillors interact with Ministers and Agency Heads at both State and Commonwealth level has given Gary an excellent understanding of the roles of both professional officers and elected members and the importance of mutual respect and collaboration between them.

Kerry's extensive experience in the public sector is strongly reflected in his courses. With over a decade working as a consultant, he brings a wealth of contemporary knowledge to his training sessions. His focus is on translating theory into action and as a result, his courses are heavily interactive to ensure practical, useful skills are acquired. Kerry's professional competencies are project management, organisational planning, change management, time management and team development.

Sue-Ellen's reputation as an achiever of results is based on her enthusiasm and professionalism. She is passionate about systematically analysing and translating new ideas to make them palatable and usable, and her energy is contagious. With extensive industry experience and qualifications as an NLP Master Practitioner, BarOn EQi, MBTI and MTRi practitioner, Sue-Ellen's talent for delivering creative and practical learning experiences has ensured that she is in constant demand in Australia as well as internationally.

Malcolm is a practising economist and accountant with extensive experience in providing project and business management consultancy services to the public sector. He is an experienced trainer with a passion for presentations that improve participants’ financial and operational management skills and that enhance organisational capability. Malcolm's presentations are highly interactive, incorporating small group work and case studies that provide participants with a sound appreciation of contemporary theory and practice and practical 'hands-on' skills that can be readily applied in the workplace.

With over 20 years of experience in organisational change management, business process improvement and training, Jan has a focus on achieving business goals within timeframes and on budget. She has held senior positions within organisations, and much of her recent experience has been gained while working in the change management arena for both the public and private sectors. Jan uses a flexible facilitation style and focuses on ensuring that participants engage in and become involved in the learning experience.

Julie has post graduate qualifications in psychology and has 21 years experience of working and consulting in organisations in both the private and public sectors. Julie's qualifications include a Bachelor of Science (Applied Psychology), Bachelor of Arts (Honours) (Psychology) and a Certificate IV in Assessment and Workplace Training. Julie mainly specialises in facilitation, training and development projects as well as in establishing appropriate systems for the administration of human resources performance management.

Raphaele Nicaud is a Principal and Mercer’s Human Capital QLD Market Leader. She has 15 years international experience in HR consulting, project management and technical experience in the delivery of a range of performance and talent management, leadership development and coaching, reward strategy and executive compensation projects. Raphaele has experience in facilitating executive workshops and focus groups, managing stakeholder expectations and presenting to Boards. Raphaele’s experience includes 6 years HR consulting with HayGroup in Sydney and Paris and prior to that, human capital development consulting with the World Bank in Washington DC.

Kris Olsson (BA, MA) is a writer, a teacher of writing, a journalist and an editor. She has also been a senior advisor to governments at a state level. She has written for local, state and national newspapers and magazines, and has worked as a lecturer in both journalism and creative writing at tertiary level and in the community. She consults widely as a teacher of writing in the public sector, supervises postgraduate writing students and mentors younger writers. Her third book, 'The China Garden', was published by UQP in March 2009 and recently won the prestigious Barbara Jefferis Award 2010.

Haig is a Professor in the Department of Politics and Public Policy, Griffith University, Australia. His research interests include political theory, political leadership and democratic governance. He is the author of Judging Democracy (2000) and Machiavelli in Love: the Modern Politics of Love and Fear (2006); and coeditor of Globalization and Equality (2004); Westminster Legacies: Democracy and Responsible Government in Asia and the Pacific (2005); and most recently, Dissident Democrats: the Challenge of Democratic Leadership in Asia (2008).

Josephine has a PhD in social marketing, having investigated the use of the internet in online social marketing strategy. She is interested in a critical marketing analysis of consumption and marketplace behaviours, and has other interests in the study of gender, social media and the sociology of technology. Josephine is currently a lecturer in marketing in the Business School at the University of Queensland and she has published in the areas of technology, gender and social marketing in books, articles and conference proceedings.

Rebekah holds a PhD in marketing and is a full time associate professor with a leading university. She has more than 17 years of experience in marketing management in the public and private sectors, covering social marketing strategies, brand loyalty, sales force implementation, communication strategies and marketing metrics. She also has 10 years of academic experience in related fields and has authored four book chapters, 18 journal articles, over 40 conference papers, and a leading textbook on consumer behaviour.

Derrick is a personal development facilitator with the Department of Defence (Air Force). He is currently a team leader facilitating full-time residential leadership development courses. He is an energetic and motivational trainer, and his use of accelerated discovery and experiential adult training methods guarantees a high-energy learning environment.

Roberta provides a unique and thought-provoking approach to adult learning. Her 20 years of experience in course facilitation, training development, training consultancy and management of her own small businesses provides her with a wealth of real life experience in communicating with leaders, managers and customers alike. Roberta has a successful track record in delivery of training programs for various private and public sector clients. Her training philosophy is to establish an environment of discovery-based learning.

Darryl is a highly skilled personal development trainer with extensive experience with groups and individuals in both public and private sector organisations. A master practitioner of Neuro Linguistic Programming (NLP) and an accredited international NLP trainer, Darryl is passionate about helping individuals and organisations to achieve their maximum potential. His use of accelerated, experiential learning techniques ensures that participants enjoy action-packed and hands-on programs that deliver results.

A qualified teacher and ex-public service director, Bev has the experience and ability to make tough subjects interesting and fun. With more than two decades spent as a trainer, teacher, presenter and manager, she offers practical, enjoyable, and very highly regarded training courses. Her focus is on tips and techniques to make the most of existing skills and abilities. Her specialties are presentation skills, written communication, facilitation skills and leadership.

No matter what course Steve runs, he continually receives exceptional feedback from the participants. In addition to public programs, he has conducted full time residential leadership, communication, teamwork and emotional intelligence courses for major Australian Government departments. He is a certified master life coach specialising in applied behavioural coaching, and holds diplomas in workplace training and physical training. Steve is also a master Meta-Neural Linguistic Programming practitioner and a Team Management Profiler.

Karen is a Barrister for the private Bar in Brisbane with a practice spanning administrative law and decision making in relation to vulnerable adults. Prior to this, Karen worked for more than 20 years across public sector health services as a Social Worker and manager. As a public sector manager, Karen was aware of the complexity in accessing relevant and timely advice in difficult circumstances.

With impressive work experience, relevant academic qualifications (including a Master of Adult and Workplace Education) and accreditation in Personal Energy Management and Human Interaction, Joan infuses her courses with practical creativity. Described by participants as engaging, inspiring, energetic and knowledgeable, she ensures people leave her courses motivated to implement strategies for lasting positive impact. She goes beyond learning, inspiring confidence to implement new skills for success.